Privacy Policy

Last updated: 02/06/26

This Privacy Policy explains how APC Distributor Ltd (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website.

We are based in Altrincham, Greater Manchester, United Kingdom, and we process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

This website is operated by APC Distributor Ltd.

If you have any questions about this Privacy Policy or your personal data, you can contact us through the contacts listed on our Contact page.

2. Personal data we collect

When you place an order through our website, we collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Delivery address

We do not require you to create an account to place an order.

We may also collect limited technical and usage data through cookies and similar technologies (see Section 6).

3. How we use your personal data

We only use your personal data where necessary for the following purposes:

  • To process and fulfil your order

  • To arrange and manage delivery of your order

  • To communicate with you about your order (e.g. delivery updates or issues)

  • To process payments securely

We do not use your personal data for unrelated purposes or unsolicited marketing.

4. Legal basis for processing

We process your personal data under the following lawful bases:

  • Contract: to fulfil your order and deliver goods you have purchased

  • Legal obligation: to comply with accounting, tax, and legal requirements

  • Legitimate interests: to operate and improve our website and services in a reasonable way

5. Payment information

All payment transactions are processed securely via third-party payment providers.

We do not store or retain full payment card details on our systems. Payment information is used solely for completing your transaction and is handled securely by our payment processors.

6. Cookies and analytics

Our website uses cookies to ensure proper functionality and to help us understand how visitors use the site.

Cookies may be used for:

  • Essential website functionality

  • Analytics (e.g. understanding traffic and visitor behaviour)

  • Marketing insights (e.g. identifying which products receive the most engagement and clicks)

This includes cookies and tracking technologies provided by third-party service providers such as Squarespace for hosting and analytics.

You can manage your cookie preferences through our cookie banner where available and through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

7. Data sharing

We do not sell or rent your personal data.

We only share your data when necessary for the operation of our business, such as:

  • Delivery companies, strictly for the purpose of fulfilling and delivering your order

  • Payment processors, for secure transaction processing

  • Third-party service providers such as Squarespace for hosting and analytics

All third parties are required to handle your personal data securely and in compliance with applicable data protection laws.

Some of our service providers may process personal data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that personal data is protected in accordance with applicable data protection laws.

8. Data retention

We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including completing your order and managing delivery.

We retain order data for as long as required by law (e.g. tax and accounting obligations). After this period, personal data is securely deleted or anonymised.

9. Data security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.

10. Your data protection rights

Under UK GDPR, you have the following rights:

  • The right to access your personal data

  • The right to correct inaccurate data

  • The right to request deletion of your data

  • The right to restrict or object to processing

  • The right to withdraw consent where applicable

To exercise any of these rights, please contact us using the details in Section 1.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact us.